Monthly Archive for July, 2007

iPhone wishlist

1) Let me use bluetooth to its full extent (share the edge connection w/ my laptop, file transfer, etc.)

2) Native iChat with AIM/Yahoo/Gtalk support — alert me like you do with email upon msg

3) Let me record video with the camera

4) Better email client, let me set the home screen to my accounts screen instead of defaulting to where ever I was last, better support for viewing attachments, etc.

5) Browser add-ins (flash, java), streaming music so I can listen to internet radio

iPhone Activation Fix

If you are getting the dreaded “need more time to activate your iPhone” message, call AT&T’s activation center directly at 877-800-3701.  Keep calling over and over and over until you get someone who will activate your iPhone over the phone (I went through at least 3 calls where I was lied to about various things like my previous provider not releasing my number, needing to wait, nothing they could do, my account didn’t exist, etc.).  It was almost like AT&T was coming up with excuses to avoid activating my iPhone.

iPhone Launch Bumbled by AT&T, IMHO

So I buy an iPhone today; I’m happy, even excited to have dropped a wad of cash on my shiney new gadget.  I hurry home, get through the activation and am greeted with:  “Your activation requires more time.”  Ok, that’s cute — no useful information as to WHY or WHEN it’ll be resolved, just that it takes more time (riiiight).  So I call AT&T wireless’ customer service dept, wait on hold for 15 minutes to get some lame excuse (”the reason it takes so long to activate an iPhone is because so many people are calling in to activate them” <– yea, so every activation is processed manually, that’s as bright as a star) and am put on hold for another 5 minutes.  When the lady, whose name I couldn’t pronounced if you put a gun to my head, gets back, she gives me a random phone number: 480 055 9782 which is supposedly “iPhone activation support.”  Great, I’m thinking, this number looks hokey (why wouldn’t they use a toll free number?), but I’ll give it a go to get some help.  I call the number and it doesn’t work (dreaded “check the number and dial again” operator message).  Leave it to AT&T to bumble what is probably their biggest product launch ever.  What’s better is I’ll bet they’re already charging me for service, since they’re cool like that.